Question 1

How long has Grace Cleaning Ltd been cleaning in Surrey?

Accepted Answer

Grace Cleaning Ltd has been serving Cobham and the surrounding Surrey villages for 18 years. You can count on a family-run team that brings experience, reliability and consistent care to every clean.

Question 2

What’s the story behind Grace Cleaning Ltd?

Accepted Answer

Grace Cleaning Ltd began in 2006, when Gastao and Grace came to Europe and started building a future through hard work and care. What began as an opportunity soon grew into a family-run cleaning business shaped by Grace’s natural talent and lifelong attention to detail. Today, that same dedication helps you enjoy reliable, thoughtful cleaning with a personal touch.

Question 3

What inspires the Grace Cleaning Team in their work?

Accepted Answer

We’re inspired by the joy and relief we bring to our clients. Knowing we’ve made a positive impact on their daily lives by creating a clean, serene space is incredibly rewarding. We also take pride in the transformative power of our work—turning homes into spotless havens.

Question 4

How does Grace Cleaning Ltd deliver its services?

Accepted Answer

We make achieving a spotless home simple and stress-free. Share your cleaning needs, and we’ll arrange a personalized visit to understand your space. After providing a custom quote, we’ll schedule your first cleaning session. Payments are flexible, and our dedicated team ensures consistent, high-quality service tailored to your lifestyle.

Question 5

How many cleaners will visit my home?

Accepted Answer

Our team size varies based on your home’s needs. Typically, 2 to 4 cleaners will visit, ensuring efficient and thorough cleaning. For larger projects, we can arrange bigger teams to meet your requirements.

Question 6

Does Grace Cleaning Ltd provide equipment and supplies?

Accepted Answer

Yes, we can bring our own eco-friendly equipment and supplies for an additional fee, ensuring a hassle-free experience. Alternatively, you’re welcome to provide your own products at no extra cost. We’re happy to accommodate your preferences!

Question 7

Is Grace Cleaning Ltd insured?

Accepted Answer

Yes, absolutely. Grace Cleaning Ltd is a fully insured company, providing complete peace of mind for all our clients.

Our comprehensive insurance coverage includes:

Employers Liability: £10,000,000
Public Liability: £5,000,000

This robust insurance ensures that our entire team, including our management team, and your property are protected. This allows us to deliver our spotless cleaning services with the highest level of professionalism and responsibility.

Question 8

How to pay:

Accepted Answer

At Grace Cleaning Ltd, we offer flexible payment options for your convenience. You can choose to pay for our services using:

Cash: Our staff can collect cash payments during your service visit.
Direct Debit: You can easily set up a direct debit with your bank or with us for recurring payments.
Bank Transfer: You can transfer funds directly to our bank account for each visit.
Online with Credit/Debit Card: For a quick and secure method, you can also pay online using your credit or debit card.

We aim to make the payment process as smooth and hassle-free as your cleaning experience!

Question 9

Can Grace Cleaning Ltd create a regular cleaning schedule for my home or business?

Accepted Answer

Yes, absolutely. We can set up a cleaning schedule that suits your routine, whether that’s weekly, fortnightly, or something more tailored. Our aim is to keep things consistent, reliable, and stress-free for you.

Question 10

Do I need to be at home during the cleaning?

Accepted Answer

Not necessarily. Many of our clients prefer to give us access and carry on with their day. If you’d like to be home, that’s absolutely fine too. We’ll always agree the arrangement with you in advance so everything feels easy and secure.

Question 11

What types of cleaning services do you offer?

Accepted Answer

We provide professional domestic and commercial cleaning services, tailored to the needs of each property. Whether you need regular upkeep, a one-off clean, or support for a business space, we’ll work with you to find the right service.

Question 12

What areas do Grace Cleaning Ltd cover?

Accepted Answer

We clean across Cobham, Woking, Esher and the surrounding Surrey villages. If you’re nearby and unsure whether we cover your area, just get in touch — we’re always happy to check for you.

Question 13

How do I get a quote from Grace Cleaning Ltd?

Accepted Answer

It’s simple. Contact us by phone or email, tell us a little about your cleaning needs, and we’ll arrange a visit or a conversation to understand your property properly. From there, we’ll provide a tailored quote based on what you need.

CONTACT US TODAY!

Mob: 07868 212989 Tel: 01483 857520

Frequently Asked Questions